Thursday, September 6, 2012

Churn Rate

Customer churn analysis: Churn determinants and mediation effects of partial defection in the Korean mobile telecommunications service industry

A churn model of scientific knowledge value: Internet researchers as a knowledge value collective

Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department

Subscriber churn in the Australian ISP market

The Effects of Customer Satisfaction,Relationship Commitment Dimensions, and Triggers on Customer Retention

Bagging And Boosting Classification Trees To Predict Churn

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