Strategic Performance Measurement and Management in Non-profit Organizations
ftp://ftp.unibocconi.it/pub/corsi/ipas/Archivio_A_A_06_07/8126/materiale_didattico/9_kaplan.pdf
Developing Local ‘Communities of Practice’ through Local Community – University Partnerships
http://www.brighton.ac.uk/cupp/images/stories/Static/materials_and_resources/Developing_CoP_Article.pdf
The Client Voices Pilot: Managing knowledge in the NGO sector in Aotearoa-New Zealand
http://researcharchive.vuw.ac.nz/bitstream/handle/10063/936/thesis.pdf?sequence=2
The Strategic Use of Information Technology by Non-profit Organizations: Increasing Capacity and Untapped Potential
http://newmediaandnonprofits.org/media/The%20Strategic%20Use%20of%20IT%20by%20Nonprofit%20Organizations.pdf
A Knowledge Management Initiative in a Juvenile Detention School
http://www.comp.dit.ie/dgordon/Courses/ResearchMethods/KM-thesis1.pdf
"We don't believe you want a genuine partnership": universities work with communities
http://e-space.mmu.ac.uk/e-space/bitstream/2173/41955/1/978-1-900139-02-1.pdf
General Articles on Knowledge Management Metrics
http://www.comp.dit.ie/dgordon/Research/MScArtefacts/KMMetrics/KMMetrics.pdf
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